Question 1

When are you open?

Accepted Answer

Monday: Closed
Tuesday - Thursday: 5PM - 12AM
Friday: 5PM - 1AM
Saturday: 3PM - 1AM
Sunday: 3PM - 12AM

We are closed for the following special events and Holidays:

Superbowl Sunday
July 4th
Thanksgiving Day
Christmas Eve
Christmas Day 
New Year's Eve

We are open for the following special events and Holidays:

New Year's Day
Juneteenth

Question 2

Can I bring my kids?

Accepted Answer

Absolutely! The Riverside Game Lab is open to all ages. After 10PM on Friday and Saturday, only guests over the age of 21 will be permitted entry.

Question 3

Do I need a reservation?

Accepted Answer

Reservations are not required to come into Riverside Game Lab. We no longer offer reservations, however if you wish to do a buyout for the entire space please email us at info@riversidegamelab.com.

Question 4

Can anyone play Virtual Reality?

Accepted Answer

As long as the headset fits your head, you can play VR!

Typically, children under 5 will not be able to have the headset fit on their heads. In these cases, we ask that they wait until they are old enough to keep the headset on without any assistance.

Question 5

Where do I park?

Accepted Answer

The most convenient parking is in Parking Structure #7, located behind the Riverside Game Lab on Fairmount Blvd.

Question 6

Is there a cover charge? Hourly fee to play games?

Accepted Answer

There is no cover charge or entry fees at the Riverside Game Lab. All of our arcade and pinball games take Riverside Game Lab game cards.

Question 7

How much are game credits? How do I get them?

Accepted Answer

Game Credits are $.05 each, or $1 for 20. Game Credits are available from the kiosks on the floor by the front door or the bar.

Question 8

Do you use tokens, quarters, or game cards?

Accepted Answer

Our games use Game Cards. Game Cards are available for purchase at any of our available kiosks up front or near the bar in the back.

Question 9

Can I drink in the game areas?

Accepted Answer

Feel free to take your drink from the bar with you while you enjoy your experience at The Riverside Game Lab.
 
We only ask that you DO NOT attempt to drink while wearing a VR headset and DO NOT place your drinks on the games themselves.
 
We provide drink holders around the arcade area for your convenience. Otherwise, please enjoy your drink responsibly!

Question 10

How often will you get new games?

Accepted Answer

We value making available as wide a range of games as possible. New releases, old classics, and obscure novelties will make their way onto the floor regularly.

Question 11

Can I reserve a private room or area away from the rest of the public?

Accepted Answer

You can make a reservation by emailing us at info@riversidegamelab.com.

Parties of 20 or fewer will not require a reservation of any kind nor will be granted one. If your party is 20 or fewer, please feel free to come in during normal business hours.

We can accommodate parties and private events all the way up to 450 people, but parties over 100 will generally require a full buy out.

Question 12

What kind of games can I play?

Accepted Answer

We feature a variety of games, from classics like Galaga and Pac Man to classic gun shooters like Area 51 and House of the Dead. We also house 20 pinball machines ranging from late 70s Williams and Ballys machines as well as modern day Stern Machines like Stranger Things. We also have a variety of 90s beat 'em up classics like The Simpsons and Teenage Mutant Ninja Turtles! 
 
See our games list for a full listing of what we have available.

Question 13

What kind of Virtual Reality do you have?

Accepted Answer

Currently we have available for play: VRsenal Beat Saber CabinetRaw Thrill's Godzilla Kaiju Wars VR We update our VR list every year and generally purchase a new VR title annually. Check our Social Media pages or our games list page for our most up to date information.

Question 14

What are my food options here?

Accepted Answer

Riverside Game Lab is home to a full kitchen! You can order at the bar in the back of the building.
 
Also, Riverside Game Lab is located only feet away from the Riverside Food Lab, which offers a dozen different choices for full meals.

Please do not bring your food or drinks from Riverside Food Lab into Riverside Game Lab.

Question 15

Can I bring food from the Riverside Food Lab into the Game Lab?

Accepted Answer

No.
 
We do NOT allow food or alcohol from outside of the Riverside Game Lab, including anything from the Food Lab. Please plan accordingly and eat at the Riverside Food Lab before your visit to the Riverside Game Lab.

Question 16

A game didn't start when I used my card - what’s up with that?

Accepted Answer

Unfortunately, some of these arcade games are almost 40 years old! That makes them a bit cranky sometimes, but we love them anyway.
 
If you have a machine fail to start or otherwise not play properly, please alert the nearest Game Lab staff member and they will be able to assist you.
 
Promptly alerting Game Lab staff will allow you to recover any lost credits and prevent this from happening to anyone else!

Question 17

Are we hiring?

Accepted Answer

Game Lab is always looking for great people! Please go to our 'Now Hiring' page to check all available positions. If none are available, you may email us your resume at info@riversidegamelab.com and we will reach out if a position opens at a later time.

Question 18

Do you sell or work on arcades?

Accepted Answer

We do not sell our arcade cabinets. However, if you need help restoring or fixing an arcade cabinet you own, feel free to email us at info@riversidegamelab.com and we can put you in contact with a technician.

Question 19

Can I have a private event here?

Accepted Answer

Yes you can! 
 
If you have a larger group of over 50 people, you can buyout the Riverside Game Lab for a time and we can accommodate you and your party for however long you would like. We can accommodate buy out parties of up to 450 people at a time.
 
Please email us at info@riversidegamelab.com if you would like to host a private event with us!

Groups smaller than 50 people do not require reservations and we do not have any special accommodations.

faqS

When are you open?

Frequently asked questions

When are you open?

Can I bring my kids?

Do I need a reservation?

Can anyone play Virtual Reality?

Where do I park?

Is there a cover charge? Hourly fee to play games?

How much are game credits? How do I get them?

Do you use tokens, quarters, or game cards?

Can I drink in the game areas?

How often will you get new games?

Can I reserve a private room or area away from the rest of the public?

What kind of games can I play?

What kind of Virtual Reality do you have?

What are my food options here?

Can I bring food from the Riverside Food Lab into the Game Lab?

A game didn't start when I used my card - what’s up with that?

Are we hiring?

Do you sell or work on arcades?

Can I have a private event here?

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